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TURN AROUND, SHIPPING & REPAIRS:

TURN AROUND TIME, SHIPPING, AND RETURNS

Standard shipping is 5–7 business days. Local pickup is always available.

We do not offer refunds. All online store sales are final. In-store purchases may receive store credit if the return is made within 15 business days of purchase and the item is in the same condition it was purchased in. All custom items are FINAL SALE.

Our online shop features ready-to-ship, one-of-one jewelry rather than made-to-order pieces. Each piece shares inventory with our store and is marked as sold out online once it sells, whether purchased online or in store. For custom jewelry inquiries, please contact brooke@brookeworthingtonjewelry.com.

Unless your order arrived damaged or a mistake was made in fulfillment, you are expected to pay for return shipping on repairs. Shipping costs are not refunded and UPS, FedEx or USPS are recommended. Lost packages or additional damage in transit are not our responsibility with return shipment. Please insure the package for the full amount. When returning pieces or shipping repairs, include original packaging as well as a note. If you break your piece and need a repair, the same applies. All repairs are handled on a case-by-case basis. The same goes for resizing. If you are local, you are welcome to stop by the store any time Tuesday through Saturday from 11 to 5pm.

Ship all packages to:

**Brooke Worthington
2182 Bandywood Drive

Nashville, TN 37215

** to ensure the safest delivery, please exclude “Jewelry” on the package address

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